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Customer care commitment

Whether you are building the Aston Martin DB5 or cooking with Baked & Delicious, we have a dedicated team to look after you. Please choose the partwork you are interested in below to be directed to the correct contact details..

For our non-UK customers, please find your country and title here and visit the project website for local customer service centre contact details.

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Your partwork

CUSTOMER SERVICES

James Bond 007 Aston Martin DB5

Telephone 0871 277 6714
Email db5@dbfactory.co.uk
Address James Bond's DB5 Database Factory UK Ltd.4 Pullman Business Park, Pullman Way, Ringwood, Hampshire, BH24 1HD

FAQ's

James Bond 007 Aston Martin DB5 FAQ's

Q: How many parts are there?
A: There are 85 issues of James Bond's DB5.

Q: How much does each issue cost?
A: Issue 1 is £1.99 and each issue thereafter is £6.99

Q: What tools will I need?
A: You will only need a screwdriver to build your DB5 model. If you subscribe to the collection you will be supplied with a branded screwdriver as a gift.

Q: Can I get spare parts?
A: You are able to order spare parts by calling 0871 277 6714.

Q: What if I miss an issue?
A: If you miss an issue you can order it by calling 0871 277 6714.

Q: Will instructions be available online?
A: The full build instructions will be supplied on the site, indexed issue by issue.

Q: What is the model made from?
A: The body of the car is die-cast metal and the majority of the interior is ABS. The parts do not need to be painted.

MORE ABOUT OUR COLLECTIONS

We want you to be able to find out about our collections, to be able to subscribe easily, to buy back issues or just contact the dedicated customer service team, so for each title we have a dedicated website.

To find the collection you are interested in, please use our Find a Collection area. If you want to subscribe to a collection, please go to the top of the page to find the partwork you are interested in.

If you have a query about a collection that isn’t mentioned here,
please contact us on:

Email: eaglemoss@dbfactory.co.uk
Telephone: 0344 493 6092
Address: Eaglemoss, Beaumont House, Kensington Village, Avonmore Road, London W14 8TS, UK

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